We are happy to talk to patients prior to surgery and answer any questions in person, but the following will give you an idea of some frequently asked questions.

How do I make appointment?
Once we have received your referral from your GP we will contact you to arrange an appointment.
What information should I expect to receive?
Patients will receive full information to ensure they are giving informed consent for the procedure according to CQC and NHS regulations. You will receive information leaflets about your condition.
How long will my operation take?
Most operations take about half an hour so plan to be with us for about an hour.
Do I need someone to drive me home?
Bringing an accompanying adult/driver is a good idea. Free parking is available at all locations.
What is the booking-in process?
You will be contacted SMS/telephone at least 48 hours before your appointment to confirm that you are planning to attend.

On the day of your appointment please arrive in good time and make your way to the dedicated reception and waiting area (for family and friends).

When and where will my appointment be?
Our clinics are provided locally at convenient times, daytime, evenings and weekends. Your will receive a letter confirming your appointment date, time and venue.
What happens next?
All the necessary documents – such as consent forms – will be checked for completion. Our procedures are carried out under local anesthetic, so you can eat and drink as normal.
What should I wear?
Come in your normal clothes.
Can friend/relative stay with me?
Yes – in the waiting area but not in theatre itself for infection control purposes.
What is recovery time and how long will I need to take off work?
That will depend on the particular procedure – see individual leaflet for details.
Who do I call if I have a problem post-operatively?
Please contact your own GP in the first instance or Out of Hours GP Services.

Should you be referred onward to secondary care from our community services and do not hear anything within 2 weeks you should contact your own GP.